This bundle include Microsoft Excel, Word, Powerpoint and iPad training manuals. Levels basic to advanced. Shortcut keys from PC to Mac also included. And exercise files for practice. Step by step guides with lots of screen shots to make it easy to follow along.

Better Handwriting for Adults and older children Common Writing Errors - PPT quiz and Task Cards Writing a SOP (Standard Operating Procedure) Writing Effective Emails - Powerpoint and E-book Summarising non fiction text - Powerpoint and worksheets

This covers essential skills to have and build on in the work environment. Assertive Communication Preparing an Elevator Speech Complaint Resolution methods Conflict Resolution Problem solving in relation to projects and workplace issues Customer Service Skills worksheet Email Communication Ethics and Workplace Dilemmas Giving and Receiving Feedback Goal Setting using SMART goals Health & Safety Identifying your Values individually and as a team Writing Standard Operating procedures (sops) Teamwork Microsoft Powerpoint

Your students will find these lessons engaging, fun and interactive. This bundle contains essential communications skills for the workplace and classroom. Worksheets, activities and Powerpoint Presentations that are fully editable. Included: Active Listening Assertive Communication Complaint Resolution Conflict Management Styles Customer Service Skills Worksheet Feedback model Giving verbal instructions Goal Setting H&S Values Time Management Teamwork No preparation is required.

From Beginners to Advanced Word processing Training Manuals, worksheets and activities. Suitable for teachers, corporates and students. Fully editable in both word and pdf format.

Covers training manuals and Powerpoint presentations in Word, Excel, Powerpoint and Publisher. Also some training needs analysis forms.